Got Questions?
Frequently Asked Questions
I have a small dog. Is this a problem?
We are a pet-friendly service provider. We are happy to provide you with our services, as long as your pet is friendly and your house cleaning assistant is notified about the presence of a cat or a dog in the property.
Can I change the day of my regular weekly appointments?
Yes. Please, inform us about any day and time changes to your routine session well in advance (preferably, 48 hours prior to your appointment).
Are your carpet cleaners insured?
Yes, all the technicians we work with are background checked and fully insured with Public Liability.
How often should I have my carpets deep-cleaned?
Well, this depends on how much foot traffic they are getting. However, we’d say at least once every six months is a good practice.
Are the detergents you use safe for my family and me?
We use tested cleaning products in all our work, they are eco-friendly, biodegradable and allow us to get rid of all kinds of stains without increasing your carbon footprint. There are no toxic fumes generated during the process of cleaning, and all the formulas are constantly monitored for quality and for their environmental impact.
What surfaces can you clean with a high pressure cleaning machine?
A: A wide range of outdoor surfaces: walls, fences, concrete driveways, pools, pavements, patios, decks, vehicles, water tanks, certain types of roofs of low height, furniture, awnings, marquees, pergolas, etc.